
CERTAINTEED
PRESIDENTIAL & PRESIDENTIAL TL
The Truth on "Pumpkin Tooth" Asphalt Shingles
Only a Short-Term Roofing Solution
This article provides unbiased information
on the functional lifespan - and the
aesthetic lifespan
of "pumpkin-tooth" style asphalt shingles. We
will use the Presidential Shake and
Presidential TL
as examples because they have the longest
history. However, the design of ALL
pumpkin-tooth
products is similar - so the concepts expressed
below could apply to ANY other brand of shingle.
CertainTeed Presidential Shake & Presidential TL
PABCO Paramount & Paramount Advantage
Owens Corning Woodmore & Woodcrest
GAF Grand Sequoia & Grand Canyon
Many consumers currently have the incorrect
perception that "pumpkin-tooth"
style fiberglass shingles have lasted
(or will last) for 30, 40 or 50 years. This
misconception about
durability is understandable, there is no
shortage of asphalt manufacturers,
and asphalt roofers, promoting the sale of these
products and consumers notice the shingle
is much thicker (at the bottom edge) than conventional asphalt
products. Unfortunately, asphalt roofers
will never
disclose the previous premature failures of Presidential
shingles [1] and rarely show the back-side of the
shingle...
so consumers remain unaware that a significant part of the shingle is just one thin layer of
(cheap 3-tab) material.
CERTAINTEED PRESIDENTIAL FAILURES
The CertainTeed Presidential Shake (and
Presidential TL) are popular roofing shingles,
marketed as alternatives
for traditional cedar shake roofing. The Presidential shingle
is promoted by the manufacturer, and asphalt
roofers,
as a 50 year or "lifetime" roofing product. However, the
Presidential shake has experienced
premature failures
starting BEFORE even 15 years. [2]
We have been involved in the replacement of
Presidential shingles between 15 years and 20
years old, and we
have seen others that now need replacement - or payment of a
"Roofing Allowance" - before the home can be
sold.
We are also aware of the documented history of claim payments for
premature failures BEFORE 15 or 20 years old.
This article provides unbiased information on the functional
lifespan - and the aesthetic lifespan - of
Presidential
shingles, the recent deceptive marketing strategy of providing
"inflated" warranties to increase market share
and
other important roofing "secrets" that asphalt manufacturers (and
asphalt roofers) Don't Want You to Know. [3]
PRESIDENTIAL WARRANTY CLAIMS
The Presidential shingle was first introduced to
the roofing industry by Celotex in 1987 with a
30 year warranty.
Within just 15 years these initial Presidential installations were
already starting to experience premature
failures.
In 2001, 2002 and 2003 CertainTeed had Warranty Claims for
the premature failure of Presidential shingles
due to excessive granular loss, brittleness, cracking and
splitting, blistering and curling. Despite
these failures,
BEFORE 15 years - in 2002 CertainTeed actually increased the Presidential
warranty period to 50 years.
In 2004, 2005 and 2006 CertainTeed had
Warranty Claims for the premature failure of
Presidential shingles
due to problems with excessive granular loss, brittleness,
cracking, splitting and blistering.
Obviously Presidential
shingles were developing a consistent pattern of premature failure
BEFORE 17 years of age. However, in 2006,
CertainTeed increased the warranty period again -
this time from 50 years to the current
"lifetime" warranty.
In 2007, 2008 and 2009 CertainTeed had
Warranty Claims for the premature failure of
Presidential shingles
due to continued problems with excessive granular loss,
brittleness, cracking and splitting, blistering
and curling.
In addition to this consistent pattern of premature failures,
it's important to note CertainTeed recently admitted
they can provide no example - not even one - of Presidential
installations lasting 20 years in the Seattle
area. [4]
SHOCKING BEHAVIOR
Consumers should
Not be Shocked that
major asphalt manufacturers (like CertainTeed) are
currently selling
shingles with previous premature failures - CertainTeed has been
selling defective shingles for a very long
time.
They are currently negotiating settlement on the largest (600
million) class action lawsuit in the history of
asphalt
due to the premature failures which resulted from the continued
sales of defective shingles for almost 30 years.
[5]
Never assume the sales of defective asphalt shingles were
limited to just a few years, or just a few
isolated products.
Sales of defective shingles have been widespread and pervasive - At
times it has been the norm, not the exception.
For more information on the continued sales of products known to fail
prematurely, see Selling Defective Shingles
And never expect full disclosure of
information on sales of defective shingles from
asphalt manufacturers or roofers.
Despite the previous premature failures of Presidential shingles
and the documented claim payments, CertainTeed
has admitted that corporate, regional and legal personnel
coordinated with local roofers to prevent
consumers
from receiving information about the Presidential failures - they even
DENIED knowledge of any of these claims. [6]
Consumers should Not be Shocked that
asphalt manufacturers and asphalt roofers are
currently selling shingles
they expect to be defective. CertainTeed has admitted they
EXPECT Presidential shingles to fail
prematurely. [7]
And CertainTeed's "certified" roofers have admitted they EXPECT
Presidential shingles to fail prematurely. [8]
The problem is... manufacturers and roofers rarely (if ever) admit these
expectations to prospective consumers.
PRESIDENTIAL DESIGN (3-Tab Material)
While CertainTeed, and many asphalt roofers,
like to present the Presidential Shake and
Presidential TL as being
"superior" roofing products, actually both of these shingles are
made from some of the cheapest (3-Tab)
material.
The Presidential and Presidential TL are both made from essentially
the same material CertainTeed normally uses
to produce the (3-Tab) XT25 shingle, and CertainTeed "expects" the
XT25 shingle to last for (only) 25 years. [9]
Apparently when the material is named XT25
CertainTeed "expects" a 25 year lifespan, but
when the same material
is re-named "Presidential" or "Presidential TL" CertainTeed
then
expects these shingles to have a 50 year
lifespan.
Based on the shingle design, the historical performance and documented
warranty claims, we "expect" the XT25
to fail before 20 years - which may account for the
documented failure of Presidential shingles
before 20 years.
CertainTeed Paid Warranty Claims for
premature failures of XT25 shingles before they
even started to produce
the Presidential line of shingles (from the defective XT25
material). For more than 15 years
CertainTeed has been
paying warranty claims for the premature failure of XT25 shingles
due to problems with excessive granular loss,
brittleness, cracking, blistering and curling - another pattern of
premature failures. And for 10 years
CertainTeed
has been paying warranty
claims for the premature failure of Presidential shingles -
For the
EXACT same defects.
PRESIDENTIAL DESIGN (Dual & Tri-Laminates)
Even with the documented history of warranty
claims for defective XT25 and Presidential
shingles, CertainTeed
tells uninformed consumers the Presidential is "expected" to
demonstrate superior performance, and last 50
years,
because its a "dual-laminate" design - meaning there are two layers
of the (3-Tab) XT25 material bonded together.
And the Presidential TL is a "tri-laminate" design consisting of
three layers .
By making such statements, CertainTeed must
depend on the ignorance of inexperienced
consumers because
approximately 25% of exposed Presidential material is NOT the
dual-laminate design - its a single layer of
material.
The same applies to the Presidential TL shingle, only part of the
shingle is a tri-laminate design - the rest
consists
of just a single layer of the cheap (XT25) 3-Tab material.
Since the weakest area of a shingle - not the
strongest area - determines product durability,
there is no reason
to expect 50 years, or 40 years or even 30 years of durability from
the Presidential, or Presidential TL. shingle
when a significant portion of the shingle is just a single layer of
(XT25) 3-Tab material. And there is no
reason
to expect the problem of excessive granular loss to be solved by
bonding another shingle, or two more shingles,
to the bottom of a layer of cheap (XT25) 3-Tab material.
If past performance is any indication of future
durability, we can expect both the XT25 and
Presidential shingles
to continue to fail BEFORE 20 years.
PRESIDENTIAL RE-SALE WINDOW
It's simply not enough for buyers to only know
the "functional life" of a roofing shingle.
It's far more important they
understand the aesthetic life - the age BEFORE shingles start
to show obvious physical signs of imminent
failure.
Potential buyers expect to a Five Year Certification
on roofing and normally
require the replacement of roofing
or payment of a "Roofing Allowance"
whenever shingles are past their aesthetic lifespan.
This is the critical "Re-Sale Window" for
roofing products. If the functional life
of the (XT25) Presidential is 20 years,
that DOES NOT mean the shingles can actually pass a Re-Sale
inspection at that time. And determination of
"failed"
roofing is always based on the WORST portion of the
installation - never the strongest. It
simply does not matter if
the north-side of the roof is still in decent condition... when
shingles on the south-side have already failed.
Buyers must understand their Re-Sale
Window because eventually they will become
Sellers of that same roofing.
Trying to sell a home with 15 year old Presidential shingles could
be a problem when the prospective buyers
want
to negotiate replacement costs because areas of the roofing
show obvious physical signs of imminent failure
and
cannot pass a 5 year certification.
Paying $20,000 for Presidential shingles today
may just be your initial down payment
When it requires replacement costs of over
$40,000 (inflation) to Re-Sell in only 15 years.
And it may be little consolation to receive a
(12%) claim payment of $4,800 from CertainTeed.
This is the problem of intentionally
marketing roofing products with "inflated"
warranties. Whenever manufacturers
provide warranties of 30 years, 40 years and 50 years to "sell"
products with a documented history of premature
failure BEFORE 20 years - Many innocent families will suffer
financial loss. [10]
Asphalt manufacturers can simply add the cost of
projected claim payments to the initial
product pricing to offset
all the claims associated with expected premature failures.
This strategy allows use of "inflated" warranty
periods
(to increase market share) while still maintaining their desired
profit margins. This deceptive marketing
strategy
will be effective - for a period of time. Eventually
consumers will recognize the pattern of premature
failures, the
public awareness increases, class action lawsuits are filed and
manufacturers must change product names (again)
so they can continue to claim the problem is resolved - because they are
selling "new and improved" shingles.
Because most sales of Presidential (and
Presidential TL), in the Seattle area, have
occurred in the last few years,
the general perception of product performance and durability is
still very good. However, since the
earliest installs
are now failing and being replaced, this perception will
quickly change. Perception of shingle quality
will evaporate
when the limited durability - and history of premature failure -
becomes common knowledge. This is an
important
consideration for all the current buyers who are now coming into
this scheme a little late... Do NOT expect the
public
to still have a good perception of Presidential shingles
when they start to see all these (premature)
replacements.
A
MATTER OF PERSPECTIVE
On the issue of failed / failing roofing, it's
important to understand that "expert" opinions
will reflect the fundamental
perspective of those expressing the opinion. And often the
difference between the perspective of (roof)
Sellers
and the perspective of (roof) Buyers can be quite extreme.
The perspective of sellers and buyers differs
because
their financial interests are diametrically opposed.
There is always an adversarial relationship
between buyers and sellers
roofing buyers should never expect full
disclosure or unbiased information
from asphalt manufacturers, asphalt
distributors/suppliers or asphalt roofers.
Sellers (like CertainTeed) may consider roofing
"failed" when shingles pass their functional
lifespan and threaten
damage from leaking. Buyers (homeowners) may consider
"failure" to occur whenever the shingles are past
their
Re-Sale Window and require either replacement or payment of a
"Roofing Allowance" in order to sell their home.
Sellers (like CertainTeed) may consider a
certain percentage of premature failures to be
acceptable because the
cost of paying claims is already built into the shingle price - and
very few failures get submitted as warranty
claims.
However, most buyers (homeowners) will consider any
premature failure to be unacceptable -
especially when the
warranty payment is just a small percentage of actual replacement
costs... and failure was expected by the Seller.
UNBIASED INFORMATION & FULL DISCLOSURE
Seattle RoofBrokers protect the interests of the
buyer - Not the seller. We are committed
to providing unbiased
information and full disclosure to consumers. Our expert
opinions do NOT reflect the seller's perspective
and
your entire re-roofing process becomes a cooperative experience
instead of the typical adversarial relationship.
We are your best resource for information on asphalt, cedar, metal,
synthetic composites (rubber) and tile roofing.
Contact Seattle
RoofBrokers
For Information on Continued Production
and Sales of Defective Shingles,
see: Selling Defective Shingles in Seattle
For the Documented History of Premature Failures of Fiberglass Shingles,
see: The
History of Asphalt Shingles
For Information on the Recent and Current Asphalt Class Action Lawsuits,
see:
Asphalt Class Action Lawsuits
__________________________________________________________________________________________
[1] By "premature failure" we mean shingle
failure BEFORE the end of the warranty period.
By "defective" we mean shingles
that have failed prematurely.
[2] Declaration of Adam Hughes,
CertainTeed Legal Counsel, May 28, 2010
[3] Many roofing experts agree warranties
are just marketing tools that don't indicate
either quality or durability
of shingles and warranty payments
are often only a small fraction (8% to 15%) of
actual replacement costs.
[4] Declaration of Robert Gardiner,
CertainTeed VP of Marketing, April 26, 2010.
[5] Negotiations allow a maximum of $34 or
$74 per square for replacement of defective
shingles. However actual
replacement costs in the
Seattle area are approximately $300 to $600 per
square for typical installations.
[6] Declaration of Mark Ivers, CertainTeed
Northwest Territory Manager, March 3, 2010.
[7] Declaration of Mark Ivers, CertainTeed
Northwest Territory Manager, April 23, 2010.
[8] Declaration of Michael Haight,
CertainTeed "Certified" Roofer, April 26, 2010.
[9] Declaration of Husnu Kalkanoglu,
CertainTeed VP of Research and Development,
April 26, 2010.
[10] Please see
The History of Asphalt
Shingles to understand why this author
believes CertainTeed was fully aware
they were selling defective
shingles, why they have no (financial) reason to
change business strategy now and
how the current use of 50 year
and "lifetime" warranties provides clear
indication that nothing has changed.
__________________________________________________________________________________________
Disclaimer:
The information above is presented for
educational purposes only. The commentary
and all contents reflect
the professional opinion and experience of the
author alone and are subject to error or change
without notice.
The presence of a link to a website does not
indicate approval or endorsement of that website
or any product,
service or opinion that may be offered by them.
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